We use only Florida Fancy or Florida Grade A plant material on all projects.

Florida Fancy is designated to be the best quality plant material statewide.
- All material is guaranteed to be as specified.
- All work to be completed in a workman-like manner according to standard practices.
- Any replacements resulting in extra costs will be executed ONLY UPON WRITTEN ORDERS and will become an extra charge over and above the original quote.
For a period of 90 days from date of installation, ArtisTree will provide a warranty on the following items:
- Hardwood trees
- Palms
- Shrubs
- Accent trees
This warranty does not include damage caused by freezing, improper drainage or maintenance practices, lack of an automatic irrigation system, pedestrian/vehicle traffic, theft/vandalism, erosion, neglect, washouts, disease, destruction by animals, results of an improper grade (either by natural precipitation or damage caused by man-made practices), natural disasters and acts of God, such as hurricanes, freezes, floods and drought, etc. It also does not cover plant damage caused by customer-requested soil amounts that are less than what is recommended.
Not included in this warranty are:
- Annuals
- Herbaceous perennials
- Transplanted plant material
- Neglected plant material
- Citrus
- Bromeliads
- Roses
- Sod
- Mulch
- Soil
- Hardscapes, including stone, boulders, pebbles or recycled glass
Warranty Information on Processing
Warranty Processing for Our Landscape Design Customers
How to claim a warranty: We’re pleased to offer our customers the opportunity to submit design warranty requests online to eliminate paperwork and lengthy phone calls. Simply follow these steps:
- Visit the Service Ticket Page
- Create a New Ticket as a guest.
- Fill in all blanks with your complete information.
- Select “Community” and then select “Landscape Design Warranty” only.
- Enter detailed description of work needed.
- For “Category,” select appropriate option.
- Attach photos if available.
- Hit “Submit” after entering all pertinent information.